Legal
Privacy Policy
Effective Date: January 1, 2025
Ortho Spine Network (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our referral services.
1. Information We Collect
We collect information you voluntarily provide when submitting a referral form, contacting us, or otherwise interacting with our website. This may include your name, law firm name, phone number, email address, and patient referral details. We also automatically collect certain technical data such as IP address, browser type, and pages visited through standard server logs and cookies.
2. How We Use Your Information
We use the information we collect to process and manage patient referrals, communicate with attorneys and referring parties, improve our services and website, comply with applicable legal and regulatory obligations, and send relevant updates about our network when you have opted in to receive them.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information with our affiliated medical specialists solely for the purpose of fulfilling a referral, and with service providers who assist us in operating our website and business, under strict confidentiality obligations. We may also disclose information when required by law or to protect the rights, property, or safety of our organization or others.
4. Protected Health Information (PHI)
Any patient health information shared through our referral process is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, physical, and technical safeguards to protect PHI. Please review our HIPAA Notice for complete details on how we handle protected health information.
5. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may configure your browser to refuse cookies; however, some features of the site may not function properly if cookies are disabled.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Security
We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security assessments to protect your information. No method of electronic transmission or storage is 100% secure; however, we are committed to protecting your data to the best of our ability.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the address below. We will respond to such requests in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: Ortho Spine Network Email: referrals@orthospinenetwork.com Houston, TX